Briggs & Riley – Always Looking Out for their Customers, Including Michelle Obama

There is a reason Briggs & Riley is a successful company; they are always striving to be better, they are always striving to be proactive and they are always keeping in mind what is best for their past, present and future customers.

Briggs & Riley will soon be coming out with their new Transcend Collection in August.  While the new Transcend bags will have a slightly different style, a new monochromatic look, new edging and trim; the same popular colors will remain (deep red, tan and gray) which effectively hide dirt, stain and scuff marks and allow past customers to continue to add to their current “lifetime guarantee” bags without worrying about non-coordinating sets.  The best part about the new Transcend line……the pricing will remain the same!!!

Briggs & Riley Luggage is continually trying to improve their bags.  They love to hear from their customers and respond by producing more intelligent bags.  When their customers wanted stronger lighter bags, Briggs & Riley responded by using a high density frame that is extremely durable yet lightweight. Briggs customers were unhappy with the handles existence in the main compartment (the design of most bags on the market) Briggs responded with their exclusive outside handle system.

In addition, with all the security measures at airports, Briggs & Riley decided all their business cases need to be checkpoint friendly, speed thru bags.  So all older non-checkpoint friendly @Work bags are discontinued and on closeout, to make room for the new 2010 checkpoint friendly bags.

Briggs & Riley is just a terrific company and it is no wonder Michelle Obama purchased Briggs & Riley luggage for her presidential husband at our old North Avenue/Clybourn store in Chicago; it is obvious the First Lady has excellent taste!!!  By the way our sales associate thought she was terrific!!!



Margaret has lived, studied and worked in Rome, Italy and Paris, France; she has also traveled extensively throughout Europe, the United Kingdom, Africa and North America. Margaret currently resides with her husband and two sons in downtown Chicago.

You may also like...

3 Responses

  1. Laundry Sorter  says:

    Michelle Obama deserves to be listed as one of Forbes most influential women.

  2. Brooks Turnham says:

    Concerning this topic, it is often hard to get good recommendations on the Web. Thanks for sharing your ideas on travel tips and similar topics. Incidentally, do you have any good opinions on where I can get more useful information on the Web? Keep up the great work!

  3. Shower Radio · says:

    Michelle Obama is really tall, i have seen her in person and i was astonished by her height. —

Leave a Reply

Your email address will not be published. Required fields are marked *